If a document was uploaded to the wrong client, you can update the client assignment from the document details.
To move a single document:
- Navigate to the client currently associated with the document.
- Open the Documents tab.
- Locate the document and click Action
- Choose Edit Details.
- In the Client field, click the X to remove the current client.
- Begin typing the correct client’s name and select it from the list.
- Click Save.
Once saved, the document will be removed from the original client’s Documents tab and will appear under the newly selected client.
To move multiple documents at once:
- Navigate to the client’s Documents tab.
- Select the documents you’d like to move.
- Click the gear icon.
- Select Bulk Change Client.
- Choose the correct client and save your changes.
This option is helpful when multiple documents were uploaded to the wrong client and need to be reassigned in bulk.