In some cases, the Convert to PDF function may not preserve the original formatting of your document correctly, which can result in text appearing distorted, misaligned, or difficult to read.
Workaround:
Instead of using the Convert to PDF option in Firm360, open the original document in Microsoft Word and use Save As → PDF directly from Word before uploading it to Firm360.
This typically preserves the original formatting and ensures the document remains readable after upload.
Example of issue:
The document appears correctly formatted in Microsoft Word:
When 'Convert to PDF' doesn't work as expected.