Invoices in Firm360 can be cancelled if they need to be corrected or reissued.
Cancel an Invoice
- Navigate to the Invoices tab
- From the left navigation menu
- Or from within a specific client record
- Locate the invoice you want to update
- Select the Action dropdown
- Click Cancel Invoice
What Happens When an Invoice is Cancelled
- The invoice is no longer active or visible on the client portal
- All associated WIP is returned to the Billing Dashboard to be re-invoiced
- The invoice remains available for reference
View Cancelled Invoices
- Navigate to the Invoices tab
- Scroll to the bottom of the page
- Select Show Cancelled Invoices
Additional Notes
- If you are looking to delete an invoice, use the Cancel Invoice option instead
- After cancelling, you can make any necessary updates and generate a new invoice