Invoicing- Cancel Invoice

 

Invoices in Firm360 can be cancelled if they need to be corrected or reissued.

Cancel an Invoice

  1. Navigate to the Invoices tab
    • From the left navigation menu
    • Or from within a specific client record
  2. Locate the invoice you want to update
  3. Select the Action dropdown
  4. Click Cancel Invoice

What Happens When an Invoice is Cancelled

  • The invoice is no longer active or visible on the client portal
  • All associated WIP is returned to the Billing Dashboard to be re-invoiced
  • The invoice remains available for reference

View Cancelled Invoices

  1. Navigate to the Invoices tab
  2. Scroll to the bottom of the page
  3. Select Show Cancelled Invoices

 

Additional Notes

  • If you are looking to delete an invoice, use the Cancel Invoice option instead
  • After cancelling, you can make any necessary updates and generate a new invoice

 

 

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